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Trade safely online

Get what you paid for.

Buying or selling from someone you met online? Credible keeps your money safe until the deal is done: you get what you paid for, and the seller gets paid once you're happy.

For deals you find on Facebook Marketplace, Gumtree, WhatsApp and Instagram.

How it works

Example deal

Payment secured

iPhone 15

R 12 999,00 safe with Credible until the buyer accepts

1

Agree on the terms

One of you sets the item, the price and delivery. The other accepts.

2

Buyer pays Credible

Your payment is safe with Credible, and the seller can see it's there.

3

The item arrives

The seller posts it, and the buyer gets time to check it over.

4

Seller gets paid

Happy? We pay the seller. Not happy? You get a refund.

How Credible works, in full

Your money stays safe

You pay Credible, not the seller. Your payment is safe with Credible until the item is in your hands and you're happy with it.

Sellers ship with confidence

They can see the money is really there before they post anything.

Refunds when it goes wrong

Nothing arrives, or it isn't as described? Open a dispute before the deadline and the money stays put. A refund returns everything except Credible's fee — R7.50 plus 3%, shown before you pay — and the payment method's fee.

Deal sound incredible?
Trade on Credible.

Official Credible links always come from oncredible.co.za.